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If you don't want to do the on line form thing, just pick up the phone and call me, 9-5 Eastern, Monday through Friday.
Because of the brutal number of spam calls we all have been getting, if I don't recognize the number, it goes to voice mail. PLEASE leave me a message with at least your name and phone and I'll get right back to you - unless of course I'm on a shoot, in which case I'll call you the moment I'm free.
And just so you know, I have a guaranty.
It's very simple.
You must be delighted, not "satisfied" but DELIGHTED with your art purchasing experience, or I will do whatever is necessary to MAKE you delighted up to and including refunding your purchase price. The good news for you is that it's only happened once in the last 14 years, and that client has been back multiple times since. You WILL be treated well.
I'm looking forward to hearing from you!
Our goal is for you to be DELIGHTED, not just satisfied.
Please let us know if there is any way we could be more helpful!
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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
We don't want you to be "satisfied" with your purchase, we want you to be DELIGHTED. So we will do pretty much whatever it takes to make (and keep) you delighted with the art work, the quality of materials and the total experience. If you experience a problem of any kind, call my cell, 607-351-8076 and leave a message. I will get right back to you so we can sort this out whether by exchange, refund or anything in between.
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WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.
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